Terms & Conditions for Moveo One
Veljka Dugosevica 54 (Science & Technology park) Belgrade, Serbia
Welcome to Moveo One. These Terms & Conditions (“Terms”) govern your use of the Moveo One services (“Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.
1.1 Moveo One provides advanced analytics and UX optimization tools delivered through various packages, including Starter, Startup, and Enterprise solutions.
1.2 Detailed service descriptions, features, and pricing for each package are outlined on our Pricing Page.
1.3 Moveo One is designed for business use only and may not be used for personal, family, or household purposes.
1.4 We reserve the right to modify or discontinue the Services or any features thereof without notice, provided that such changes do not materially diminish the core functionality of the Service.
2.1 Payments for Starter and Startup packages are due upfront and are non-refundable, covering the Services already delivered.
2.2 Enterprise packages are invoiced based on mutually agreed contractual terms. Payment schedules and specific terms are outlined in the signed agreement.
2.3 In the event of non-payment, Moveo One reserves the right to suspend or terminate access to the Services until payment is received.
2.4 All fees are exclusive of applicable taxes, which will be added to your invoice and are your responsibility to pay.
2.5 Any disputes regarding invoices must be raised in writing within 7 days of the invoice date.
3.1 Users are responsible for ensuring compliance with local laws and regulations regarding data privacy, including but not limited to GDPR and CCPA.
3.2 Users are responsible for the accuracy, legality, and appropriateness of all data submitted to Moveo One.
3.3 Users agree not to engage in any activity that disrupts, damages, or harms the integrity of the Services.
3.4 Users agree not to misuse the platform to engage in illegal, harmful, or abusive behavior.
3.5 Users agree not to reverse engineer, decompile, or otherwise attempt to extract the source code of the Services.
4.1 Data collected through the Services is processed in accordance with our Privacy Policy.
4.2 Moveo One does not sell, rent, or share user data with third parties, except as necessary to provide the Services or comply with legal obligations.
4.3 Users retain ownership of their data, and Moveo One acts as a processor, providing tools and insights based on the data provided.
4.4 Upon termination of the Services, users may request deletion of all associated data. Requests must be submitted to support@moveo.one, and data will be deleted within 30 days.
5.1 Refunds are not provided for delivered services, as the Starter and Startup packages are billed upfront.
5.2 For Enterprise agreements, refunds will only be considered if explicitly outlined in the contractual terms.
5.3 If you believe there has been an error in billing, please contact us at billing@moveo.one within 7 days of the charge to discuss your concern.
6.1 All intellectual property rights in the Services, including software, design, trademarks, and content, remain the exclusive property of Moveo One and its licensors.
6.2 Users are granted a limited, non-exclusive, non-transferable license to use the Services for their intended purpose.
6.3 Users may not copy, modify, distribute, or create derivative works based on any part of the Services without prior written consent.
7.1 Moveo One is provided "as-is," and we do not guarantee uninterrupted or error-free operation.
7.2 To the fullest extent permitted by law, Moveo One is not liable for any indirect, incidental, special, or consequential damages.
7.3 Moveo One is not liable for loss of profits, revenue, data, or business opportunities.
7.4 Moveo One’s liability is limited to the amount paid by the user for the Services during the 12 months preceding the claim.
8.1 Moveo One reserves the right to update or modify these Terms at any time.
8.2 Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the modified Terms.
9.1 These Terms are governed by the laws of Serbia, without regard to conflict of law principles.
9.2 Any disputes arising from these Terms shall be resolved in the courts of Serbia.
9.3 Users agree to attempt informal resolution of disputes by contacting support@moveo.one before pursuing formal legal action.
For any questions, concerns, or legal notices, please contact:
Divs Neuroinformatics d.o.o.
Email: support@moveo.one