Privacy Policy for Moveo One

Legal Representative of Moveo One product: Divs Neuroinformatics d.o.o.

Veljka Dugosevica 54 (Science & Technology park) Belgrade, Serbia

Welcome to Moveo One. This Privacy Policy outlines how we collect, use, and protect your personal data when you access or use the Moveo One services (“Services”). By accessing or using the Services, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Introduction

1.1 Welcome to Moveo One. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1.2 This Privacy Policy outlines how Moveo One, represented by Divs Neuroinformatics d.o.o., collects, uses, and safeguards the data provided by users of our services.

1.3 By using our services, you agree to the practices described in this Privacy Policy.

2. Data We Collect

2.1 We only collect data necessary to provide our services, including:

  • 2.1.1 Information provided by you, such as email addresses and configuration details for service setup.
  • 2.1.2 Data from app interactions, including usage statistics, performance metrics, and user experience insights.

2.2 We do not collect personally identifiable information unless explicitly required for service delivery.

2.3 We do not track or collect data for our benefit or for any unauthorized purpose.

3. How We Use Your Data

3.1 Your data is used exclusively for the following purposes:

  • 3.1.1 Providing, maintaining, and improving the functionality of Moveo One services.
  • 3.1.2 Generating actionable insights to enhance user experience and optimize app performance.
  • 3.1.3 Complying with legal obligations, resolving disputes, and enforcing our Terms & Conditions.

3.2 We do not sell, rent, or share your data with third parties except as necessary to provide the services (e.g., trusted analytics platforms).

4. Data Deletion

4.1 You may request the deletion of your data at any time by contacting us at support@moveo.one.

4.2 Upon receiving your request, we will ensure that all associated data is permanently deleted from our systems within 30 days, unless required to retain it for legal or regulatory purposes.

4.3 Please note that data deleted from our systems may still exist in backup archives for a limited period due to operational processes but will not be used for any purpose.

5. Data Security

5.1 We implement advanced security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5.2 Our systems comply with industry standards, including encryption protocols and regular security audits, to ensure the safety of your information.

5.3 While we strive to secure your data, no system can be guaranteed 100% secure. Users are encouraged to report any suspected breaches to support@moveo.one immediately.

6. Your Rights

6.1 As a user, you have the following rights regarding your data:

  • 6.1.1 The right to access and review the data we hold about you.
  • 6.1.2 The right to request corrections or updates to your data.
  • 6.1.3 The right to request data deletion in accordance with Section 4 of this policy.
  • 6.1.4 The right to object to or restrict certain types of data processing.

6.2 To exercise these rights, please contact us at support@moveo.one.

7. Changes to This Policy

7.1 We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements.

7.2 Any updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

Divs Neuroinformatics d.o.o.

Email: support@moveo.one