1. Introduction

1.1 Welcome to Moveo One. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1.2 This Privacy Policy outlines how Moveo One, represented by Divs Neuroinformatics d.o.o., collects, uses, and safeguards the data provided by users of our services.

1.3 By using our services, you agree to the practices described in this Privacy Policy.

2. Data We Collect

2.1 We only collect data necessary to provide our services, including:

• 2.1.1 Information provided by you, such as email addresses and configuration details for service setup.
• 2.1.2 Data from app interactions, including usage statistics, performance metrics, and user experience insights.

2.2 We do not collect personally identifiable information unless explicitly required for service delivery.

2.3 We do not track or collect data for our benefit or for any unauthorized purpose.

3. How We Use Your Data

3.1 Your data is used exclusively for the following purposes:

• 3.1.1 Providing, maintaining, and improving the functionality of our services.
• 3.1.2 Generating insights and analytics to help optimize your app's user experience.
• 3.1.3 Communicating with you about service updates, technical issues, or support requests.

3.2 We do not use your data for marketing purposes, advertising, or any other commercial activities unrelated to service delivery.

4. Data Security

4.1 We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4.2 Data is encrypted in transit and at rest using secure protocols and encryption standards.

4.3 Access to your data is strictly limited to authorized personnel who require it for service delivery.

5. Data Retention

5.1 We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

5.2 When you terminate your account or discontinue use of our services, we will delete your data within 30 days, unless retention is required by law.

6. Your Rights

6.1 You have the following rights regarding your data:

• 6.1.1 Right to access: You can request a copy of the data we hold about you.
• 6.1.2 Right to rectification: You can request correction of inaccurate or incomplete data.
• 6.1.3 Right to erasure: You can request deletion of your data.
• 6.1.4 Right to data portability: You can request a copy of your data in a machine-readable format.

6.2 To exercise these rights, please contact us at support@moveo.one.

7. Third-Party Services

7.1 We do not share your data with third parties except as necessary to provide our services (e.g., cloud infrastructure providers).

7.2 Any third-party services we use are bound by strict data protection agreements and security requirements.

8. Cookies and Tracking

8.1 We use only essential cookies necessary for the functioning of our services.

8.2 We do not use tracking cookies, analytics cookies, or any other cookies for marketing or advertising purposes.

9. International Data Transfers

9.1 Your data may be processed in countries other than your own, including Serbia and other countries where our service providers operate.

9.2 We ensure that any international data transfers comply with applicable data protection laws and regulations.

10. Changes to This Privacy Policy

10.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

10.2 We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Divs Neuroinformatics d.o.o.

Email: support@moveo.one

Address: Veljka Dugosevica 54 (Science & Technology park) Belgrade, Serbia

12. Effective Date

This Privacy Policy is effective as of January 1, 2024.